CORS Issue with Video Player on Windows Devices

Hello Zoom Support Community,

We’re encountering a CORS (Cross-Origin Resource Sharing) issue with our app specifically on Windows devices. The app features a video player that accesses CDN streaming URLs from Vimeo. Interestingly, the video player functions perfectly on MAC (Apple) machines without any CORS-related problems.

Here’s the error message displayed in the console when attempting to play videos on Windows devices:

Access to XMLHttpRequest at 'https://92vod-adaptive.akamaized.net/exp=1713721630....' from origin '******' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.

We have different subdomain urls origination from akamaized.net like
https://36vod-adaptive.akamaized.net


This issue is causing significant concerns among our app users, and we’re seeking advice on potential solutions to resolve the CORS problem on Windows devices.

Any guidance or suggestions would be greatly appreciated.

Thank you for your assistance.

Best regards,