Crash on unmute by host

Description
Crash occurs in participant’s device (Samsung Galaxy S20+) whenever the host unmutes.

Which version?
Zoom Android SDK - 5.0.24437.0708

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. In app, in a screen with video tiles integration, participant is in a video call muted.
  2. Host unmutes the participant.
  3. [BUG] Participant in step 1 crashes.

Screenshots
No screenshot for crash

[EDIT] But here’s the crash logs:

2020-12-14 18:32:23.670 13128-14736/com.example.myapp A/libc: Fatal signal 6 (SIGABRT), code -1 (SI_QUEUE) in tid 14736 (GLThread 4211), pid 13128 (com.example.myapp)
A/DEBUG: *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
A/DEBUG: Build fingerprint: 'samsung/y2sxx/y2s:11/RP1A.200720.012/G985FXXU5CTKG:user/release-keys'
A/DEBUG: Revision: '22'
A/DEBUG: ABI: 'arm64'
A/DEBUG: Timestamp: 2020-12-14 18:32:23+0800
A/DEBUG: pid: 13128, tid: 14736, name: GLThread 4211  >>> com.example.myapp <<<
A/DEBUG: uid: 10329
A/DEBUG: signal 6 (SIGABRT), code -1 (SI_QUEUE), fault addr --------
A/DEBUG:     x0  0000000000000000  x1  0000000000003990  x2  0000000000000006  x3  00000074d71d88e0
A/DEBUG:     x4  65726c612079654b  x5  65726c612079654b  x6  65726c612079654b  x7  6564646120796461
A/DEBUG:     x8  00000000000000f0  x9  2ab113f14d5a32ff  x10 0000000000000000  x11 ffffffc0fffffbdf
A/DEBUG:     x12 0000000000000001  x13 0064656464612079  x14 0000000000000000  x15 000041a4d6755dba
A/DEBUG:     x16 00000077eb14dc80  x17 00000077eb12fb10  x18 0000000000000000  x19 0000000000003348
A/DEBUG:     x20 0000000000003990  x21 00000000ffffffff  x22 00000074d71d8ad8  x23 00000074d71da000
A/DEBUG:     x24 00000000000000c8  x25 00000074d71da000  x26 00000074a7b0fce0  x27 0000000000000001
A/DEBUG:     x28 00000074a7b055c8  x29 00000074d71d8960
A/DEBUG:     lr  00000077eb0e34e4  sp  00000074d71d88c0  pc  00000077eb0e3510  pst 0000000000001000

backtrace:
      #00 pc 000000000004e510  /apex/com.android.runtime/lib64/bionic/libc.so (abort+164) (BuildId: 5e6bce0c0e1a8980118c76eab62b5c17)
      #01 pc 0000000000a0c224  /vendor/lib64/egl/libGLES_mali.so (std::__1::unordered_map<hal::halp::job_chain const*, std::__1::shared_ptr<mali::instrumentation::graph::hal::halp::job_chain>, std::__1::hash<hal::halp::job_chain const*>, std::__1::equal_to<hal::halp::job_chain const*>, std::__1::allocator<std::__1::pair
      #02 pc 0000000000a0be80  /vendor/lib64/egl/libGLES_mali.so (std::__1::enable_if<stx::is_constructible_f<std::__1::unordered_map<hal::halp::job_chain const*, std::__1::shared_ptr<mali::instrumentation::graph::hal::halp::job_chain>, std::__1::hash<hal::halp::job_chain const*>, std::__1::equal_to<hal::halp::job_chain
      #03 pc 0000000000a093e8  /vendor/lib64/egl/libGLES_mali.so (mali::instrumentation::graph::work::link(hal::command_list const&, hal::halp::job_chain const&)+104) (BuildId: 64d82e0da2d44d6b16d3169626ed1371)
      #04 pc 0000000000a04ed0  /vendor/lib64/egl/libGLES_mali.so (cinstr_event_hal_command_list_link_hal_halp_job_chain(cctx_context*, hal::command_list const*, hal::halp::job_chain const*)+44) (BuildId: 64d82e0da2d44d6b16d3169626ed1371)
      #05 pc 00000000009afe10  /vendor/lib64/egl/libGLES_mali.so (hal::halp::command_list_internal::append_job_chain(hal::halp::job_chain*)+36) (BuildId: 64d82e0da2d44d6b16d3169626ed1371)
      #06 pc 00000000009b638c  /vendor/lib64/egl/libGLES_mali.so (hal::halp::begin_secondary_template_internal::build_command(hal::command_memory&, hal::halp::gpu_state_internal&, hal::halp::command_list_internal&, unsigned int, unsigned int, unsigned int, hal::tile_orientation) const+308) (BuildId: 64d82e0da2d44d6b16d3
      #07 pc 0000000000993b50  /vendor/lib64/egl/libGLES_mali.so (gfx::command_buffer_builder::begin_secondary(gfx::subpass const*, bool, unsigned int, unsigned int, unsigned int, hal::tile_orientation)+176) (BuildId: 64d82e0da2d44d6b16d3169626ed1371)
      #08 pc 00000000006f76ac  /vendor/lib64/egl/libGLES_mali.so (glescore_context::setup_new_graphics_submission(glescore_framebuffer*, glescore_fb_state*)+288) (BuildId: 64d82e0da2d44d6b16d3169626ed1371)
      #09 pc 00000000006f2424  /vendor/lib64/egl/libGLES_mali.so (gles_fb_object_new_graphics_submission_nx+44) (BuildId: 64d82e0da2d44d6b16d3169626ed1371)
      #10 pc 00000000006f0adc  /vendor/lib64/egl/libGLES_mali.so (glesx_fbp_prepare_to_render_graphics_current+256) (BuildId: 64d82e0da2d44d6b16d3169626ed1371)
      #11 pc 000000000072caac  /vendor/lib64/egl/libGLES_mali.so (gles_fb_prepare_draw+16) (BuildId: 64d82e0da2d44d6b16d3169626ed1371)
      #12 pc 00000000006ed258  /vendor/lib64/egl/libGLES_mali.so (gles_drawp_draw_common+928) (BuildId: 64d82e0da2d44d6b16d3169626ed1371)
      #13 pc 00000000007263ec  /vendor/lib64/egl/libGLES_mali.so (gles_draw_draw_arrays+48) (BuildId: 64d82e0da2d44d6b16d3169626ed1371)
      #14 pc 0000000000723f00  /vendor/lib64/egl/libGLES_mali.so (glDrawArrays+52) (BuildId: 64d82e0da2d44d6b16d3169626ed1371)
      #15 pc 00000000000cdf34  /data/app/~~GQPv-IgSVxGTGnhZDl6GHQ==/com.example.myapp-2Ord28y9YhOxfeQ3Xnp65Q==/lib/arm64/libnydus.so (BuildId: ea332962ed6ba951cee538ae751195dfa4d0e7ac)
      #16 pc 00000000000d4f04  /data/app/~~GQPv-IgSVxGTGnhZDl6GHQ==/com.example.myapp-2Ord28y9YhOxfeQ3Xnp65Q==/lib/arm64/libnydus.so (BuildId: ea332962ed6ba951cee538ae751195dfa4d0e7ac)
      #17 pc 00000000000dac94  /data/app/~~GQPv-IgSVxGTGnhZDl6GHQ==/com.example.myapp-2Ord28y9YhOxfeQ3Xnp65Q==/lib/arm64/libnydus.so (Java_com_zipow_videobox_view_video_VideoRenderer_glRun+44) (BuildId: ea332962ed6ba951cee538ae751195dfa4d0e7ac)
      #18 pc 00000000000deda4  /data/app/~~GQPv-IgSVxGTGnhZDl6GHQ==/com.example.myapp-2Ord28y9YhOxfeQ3Xnp65Q==/oat/arm64/base.odex (art_jni_trampoline+132)
      #19 pc 00000000021d8fc0  /memfd:jit-cache (deleted) (offset 0x2000000) (com.zipow.videobox.view.video.VideoRenderer.onDrawFrame+80)
      #20 pc 00000000021da3d4  /memfd:jit-cache (deleted) (offset 0x2000000) (com.zipow.videobox.sdk.SDKVideoRenderer.onDrawFrame+84)
      #21 pc 00000000021cedc8  /memfd:jit-cache (deleted) (offset 0x2000000) (android.opengl.GLSurfaceView$GLThread.guardedRun+3528)
      #22 pc 0000000000134564  /apex/com.android.art/lib64/libart.so (art_quick_invoke_stub+548) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #23 pc 00000000001a9a78  /apex/com.android.art/lib64/libart.so (art::ArtMethod::Invoke(art::Thread*, unsigned int*, unsigned int, art::JValue*, char const*)+200) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #24 pc 0000000000320b6c  /apex/com.android.art/lib64/libart.so (art::interpreter::ArtInterpreterToCompiledCodeBridge(art::Thread*, art::ArtMethod*, art::ShadowFrame*, unsigned short, art::JValue*)+376) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #25 pc 0000000000316e98  /apex/com.android.art/lib64/libart.so (bool art::interpreter::DoCall<false, false>(art::ArtMethod*, art::Thread*, art::ShadowFrame&, art::Instruction const*, unsigned short, art::JValue*)+996) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #26 pc 0000000000686cfc  /apex/com.android.art/lib64/libart.so (MterpInvokeDirect+576) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #27 pc 000000000012e914  /apex/com.android.art/lib64/libart.so (mterp_op_invoke_direct+20) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #28 pc 00000000003dad5c  /system/framework/framework.jar (offset 0x966000) (android.opengl.GLSurfaceView$GLThread.run+48)
      #29 pc 000000000030e494  /apex/com.android.art/lib64/libart.so (art::interpreter::Execute(art::Thread*, art::CodeItemDataAccessor const&, art::ShadowFrame&, art::JValue, bool, bool) (.llvm.13348431324070995132)+268) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #30 pc 0000000000673104  /apex/com.android.art/lib64/libart.so (artQuickToInterpreterBridge+780) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #31 pc 000000000013dff8  /apex/com.android.art/lib64/libart.so (art_quick_to_interpreter_bridge+88) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #32 pc 0000000000134564  /apex/com.android.art/lib64/libart.so (art_quick_invoke_stub+548) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #33 pc 00000000001a9a78  /apex/com.android.art/lib64/libart.so (art::ArtMethod::Invoke(art::Thread*, unsigned int*, unsigned int, art::JValue*, char const*)+200) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #34 pc 000000000055c624  /apex/com.android.art/lib64/libart.so (art::JValue art::InvokeVirtualOrInterfaceWithJValues<art::ArtMethod*>(art::ScopedObjectAccessAlreadyRunnable const&, _jobject*, art::ArtMethod*, jvalue const*)+460) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #35 pc 00000000005abde4  /apex/com.android.art/lib64/libart.so (art::Thread::CreateCallback(void*)+1308) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #36 pc 00000000000affe8  /apex/com.android.runtime/lib64/bionic/libc.so (__pthread_start(void*)+64) (BuildId: 5e6bce0c0e1a8980118c76eab62b5c17)
      #37 pc 00000000000504cc  /apex/com.android.runtime/lib64/bionic/libc.so (__start_thread+64) (BuildId: 5e6bce0c0e1a8980118c76eab62b5c17)

Smartphone (please complete the following information):

  • Device: Samsung Galaxy S20+ (SM-G985)
  • OS: Android 11

Additional context
Seems very specific to Samsung Galaxy S20+ device only. Did not encounter the crash in other devices.

Hi @AnypadDev, thanks for the post.

Sorry to hear you are running into a crash. Let’s get some additional information so we can get this solved for you ASAP.

First, it appears that you are on an older version of the SDK. If possible, can you please upgrade to the latest version and let me know if you are still experiencing the crash?

Next, can you please provide crash logs from your device?

Lastly, are you able to reproduce this in our sample app or is it only occurring in your own app?

Thanks!

First, it appears that you are on an older version of the SDK. If possible, can you please upgrade to the latest version and let me know if you are still experiencing the crash?

We’re still not able to upgrade to the latest version because of this issue. But we’ll test it out once we remove the conflicting library.

Next, can you please provide crash logs from your device?

Ah my bad. I though I copied here the logs in the first post. Here you go:

2020-12-14 18:32:23.670 13128-14736/com.example.myapp A/libc: Fatal signal 6 (SIGABRT), code -1 (SI_QUEUE) in tid 14736 (GLThread 4211), pid 13128 (com.example.myapp)
A/DEBUG: *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
A/DEBUG: Build fingerprint: 'samsung/y2sxx/y2s:11/RP1A.200720.012/G985FXXU5CTKG:user/release-keys'
A/DEBUG: Revision: '22'
A/DEBUG: ABI: 'arm64'
A/DEBUG: Timestamp: 2020-12-14 18:32:23+0800
A/DEBUG: pid: 13128, tid: 14736, name: GLThread 4211  >>> com.example.myapp <<<
A/DEBUG: uid: 10329
A/DEBUG: signal 6 (SIGABRT), code -1 (SI_QUEUE), fault addr --------
A/DEBUG:     x0  0000000000000000  x1  0000000000003990  x2  0000000000000006  x3  00000074d71d88e0
A/DEBUG:     x4  65726c612079654b  x5  65726c612079654b  x6  65726c612079654b  x7  6564646120796461
A/DEBUG:     x8  00000000000000f0  x9  2ab113f14d5a32ff  x10 0000000000000000  x11 ffffffc0fffffbdf
A/DEBUG:     x12 0000000000000001  x13 0064656464612079  x14 0000000000000000  x15 000041a4d6755dba
A/DEBUG:     x16 00000077eb14dc80  x17 00000077eb12fb10  x18 0000000000000000  x19 0000000000003348
A/DEBUG:     x20 0000000000003990  x21 00000000ffffffff  x22 00000074d71d8ad8  x23 00000074d71da000
A/DEBUG:     x24 00000000000000c8  x25 00000074d71da000  x26 00000074a7b0fce0  x27 0000000000000001
A/DEBUG:     x28 00000074a7b055c8  x29 00000074d71d8960
A/DEBUG:     lr  00000077eb0e34e4  sp  00000074d71d88c0  pc  00000077eb0e3510  pst 0000000000001000

backtrace:
      #00 pc 000000000004e510  /apex/com.android.runtime/lib64/bionic/libc.so (abort+164) (BuildId: 5e6bce0c0e1a8980118c76eab62b5c17)
      #01 pc 0000000000a0c224  /vendor/lib64/egl/libGLES_mali.so (std::__1::unordered_map<hal::halp::job_chain const*, std::__1::shared_ptr<mali::instrumentation::graph::hal::halp::job_chain>, std::__1::hash<hal::halp::job_chain const*>, std::__1::equal_to<hal::halp::job_chain const*>, std::__1::allocator<std::__1::pair
      #02 pc 0000000000a0be80  /vendor/lib64/egl/libGLES_mali.so (std::__1::enable_if<stx::is_constructible_f<std::__1::unordered_map<hal::halp::job_chain const*, std::__1::shared_ptr<mali::instrumentation::graph::hal::halp::job_chain>, std::__1::hash<hal::halp::job_chain const*>, std::__1::equal_to<hal::halp::job_chain
      #03 pc 0000000000a093e8  /vendor/lib64/egl/libGLES_mali.so (mali::instrumentation::graph::work::link(hal::command_list const&, hal::halp::job_chain const&)+104) (BuildId: 64d82e0da2d44d6b16d3169626ed1371)
      #04 pc 0000000000a04ed0  /vendor/lib64/egl/libGLES_mali.so (cinstr_event_hal_command_list_link_hal_halp_job_chain(cctx_context*, hal::command_list const*, hal::halp::job_chain const*)+44) (BuildId: 64d82e0da2d44d6b16d3169626ed1371)
      #05 pc 00000000009afe10  /vendor/lib64/egl/libGLES_mali.so (hal::halp::command_list_internal::append_job_chain(hal::halp::job_chain*)+36) (BuildId: 64d82e0da2d44d6b16d3169626ed1371)
      #06 pc 00000000009b638c  /vendor/lib64/egl/libGLES_mali.so (hal::halp::begin_secondary_template_internal::build_command(hal::command_memory&, hal::halp::gpu_state_internal&, hal::halp::command_list_internal&, unsigned int, unsigned int, unsigned int, hal::tile_orientation) const+308) (BuildId: 64d82e0da2d44d6b16d3
      #07 pc 0000000000993b50  /vendor/lib64/egl/libGLES_mali.so (gfx::command_buffer_builder::begin_secondary(gfx::subpass const*, bool, unsigned int, unsigned int, unsigned int, hal::tile_orientation)+176) (BuildId: 64d82e0da2d44d6b16d3169626ed1371)
      #08 pc 00000000006f76ac  /vendor/lib64/egl/libGLES_mali.so (glescore_context::setup_new_graphics_submission(glescore_framebuffer*, glescore_fb_state*)+288) (BuildId: 64d82e0da2d44d6b16d3169626ed1371)
      #09 pc 00000000006f2424  /vendor/lib64/egl/libGLES_mali.so (gles_fb_object_new_graphics_submission_nx+44) (BuildId: 64d82e0da2d44d6b16d3169626ed1371)
      #10 pc 00000000006f0adc  /vendor/lib64/egl/libGLES_mali.so (glesx_fbp_prepare_to_render_graphics_current+256) (BuildId: 64d82e0da2d44d6b16d3169626ed1371)
      #11 pc 000000000072caac  /vendor/lib64/egl/libGLES_mali.so (gles_fb_prepare_draw+16) (BuildId: 64d82e0da2d44d6b16d3169626ed1371)
      #12 pc 00000000006ed258  /vendor/lib64/egl/libGLES_mali.so (gles_drawp_draw_common+928) (BuildId: 64d82e0da2d44d6b16d3169626ed1371)
      #13 pc 00000000007263ec  /vendor/lib64/egl/libGLES_mali.so (gles_draw_draw_arrays+48) (BuildId: 64d82e0da2d44d6b16d3169626ed1371)
      #14 pc 0000000000723f00  /vendor/lib64/egl/libGLES_mali.so (glDrawArrays+52) (BuildId: 64d82e0da2d44d6b16d3169626ed1371)
      #15 pc 00000000000cdf34  /data/app/~~GQPv-IgSVxGTGnhZDl6GHQ==/com.example.myapp-2Ord28y9YhOxfeQ3Xnp65Q==/lib/arm64/libnydus.so (BuildId: ea332962ed6ba951cee538ae751195dfa4d0e7ac)
      #16 pc 00000000000d4f04  /data/app/~~GQPv-IgSVxGTGnhZDl6GHQ==/com.example.myapp-2Ord28y9YhOxfeQ3Xnp65Q==/lib/arm64/libnydus.so (BuildId: ea332962ed6ba951cee538ae751195dfa4d0e7ac)
      #17 pc 00000000000dac94  /data/app/~~GQPv-IgSVxGTGnhZDl6GHQ==/com.example.myapp-2Ord28y9YhOxfeQ3Xnp65Q==/lib/arm64/libnydus.so (Java_com_zipow_videobox_view_video_VideoRenderer_glRun+44) (BuildId: ea332962ed6ba951cee538ae751195dfa4d0e7ac)
      #18 pc 00000000000deda4  /data/app/~~GQPv-IgSVxGTGnhZDl6GHQ==/com.example.myapp-2Ord28y9YhOxfeQ3Xnp65Q==/oat/arm64/base.odex (art_jni_trampoline+132)
      #19 pc 00000000021d8fc0  /memfd:jit-cache (deleted) (offset 0x2000000) (com.zipow.videobox.view.video.VideoRenderer.onDrawFrame+80)
      #20 pc 00000000021da3d4  /memfd:jit-cache (deleted) (offset 0x2000000) (com.zipow.videobox.sdk.SDKVideoRenderer.onDrawFrame+84)
      #21 pc 00000000021cedc8  /memfd:jit-cache (deleted) (offset 0x2000000) (android.opengl.GLSurfaceView$GLThread.guardedRun+3528)
      #22 pc 0000000000134564  /apex/com.android.art/lib64/libart.so (art_quick_invoke_stub+548) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #23 pc 00000000001a9a78  /apex/com.android.art/lib64/libart.so (art::ArtMethod::Invoke(art::Thread*, unsigned int*, unsigned int, art::JValue*, char const*)+200) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #24 pc 0000000000320b6c  /apex/com.android.art/lib64/libart.so (art::interpreter::ArtInterpreterToCompiledCodeBridge(art::Thread*, art::ArtMethod*, art::ShadowFrame*, unsigned short, art::JValue*)+376) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #25 pc 0000000000316e98  /apex/com.android.art/lib64/libart.so (bool art::interpreter::DoCall<false, false>(art::ArtMethod*, art::Thread*, art::ShadowFrame&, art::Instruction const*, unsigned short, art::JValue*)+996) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #26 pc 0000000000686cfc  /apex/com.android.art/lib64/libart.so (MterpInvokeDirect+576) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #27 pc 000000000012e914  /apex/com.android.art/lib64/libart.so (mterp_op_invoke_direct+20) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #28 pc 00000000003dad5c  /system/framework/framework.jar (offset 0x966000) (android.opengl.GLSurfaceView$GLThread.run+48)
      #29 pc 000000000030e494  /apex/com.android.art/lib64/libart.so (art::interpreter::Execute(art::Thread*, art::CodeItemDataAccessor const&, art::ShadowFrame&, art::JValue, bool, bool) (.llvm.13348431324070995132)+268) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #30 pc 0000000000673104  /apex/com.android.art/lib64/libart.so (artQuickToInterpreterBridge+780) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #31 pc 000000000013dff8  /apex/com.android.art/lib64/libart.so (art_quick_to_interpreter_bridge+88) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #32 pc 0000000000134564  /apex/com.android.art/lib64/libart.so (art_quick_invoke_stub+548) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #33 pc 00000000001a9a78  /apex/com.android.art/lib64/libart.so (art::ArtMethod::Invoke(art::Thread*, unsigned int*, unsigned int, art::JValue*, char const*)+200) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #34 pc 000000000055c624  /apex/com.android.art/lib64/libart.so (art::JValue art::InvokeVirtualOrInterfaceWithJValues<art::ArtMethod*>(art::ScopedObjectAccessAlreadyRunnable const&, _jobject*, art::ArtMethod*, jvalue const*)+460) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #35 pc 00000000005abde4  /apex/com.android.art/lib64/libart.so (art::Thread::CreateCallback(void*)+1308) (BuildId: f55ff0120a5a7cdb5e5e027a7f38147d)
      #36 pc 00000000000affe8  /apex/com.android.runtime/lib64/bionic/libc.so (__pthread_start(void*)+64) (BuildId: 5e6bce0c0e1a8980118c76eab62b5c17)
      #37 pc 00000000000504cc  /apex/com.android.runtime/lib64/bionic/libc.so (__start_thread+64) (BuildId: 5e6bce0c0e1a8980118c76eab62b5c17)

Lastly, are you able to reproduce this in our sample app or is it only occurring in your own app?

So far, only in our own app.

Hi @AnypadDev, thank you for providing that.

We will investigate this crash and let you know as soon as we have an update.

Thanks!

Hi @AnypadDev,

Can you please verify if you are extending the MeetingActivity class in your app?

Thanks!

hi @jon.lieblich

Sorry for the late reply…

We use customized UI, i.e. put <us.zoom.sdk.MobileRTCVideoView /> in layout file then call MobileRTCVideoViewManager#addAttendeeVideoUnit in code

Btw, we have tried SDK v5.2.42043.1112, but still encountered the same error.

thank you

Hi @kevinxiao, thanks for using the dev forum.

Can you please confirm that you are talking about the same issue where your app crashes on Samsung devices after the host unmutes a participant? If so, the 5.2.42043.1112 is a few months old and there have been changes made that could have impacted this feature. Can you please try upgrading to the latest version?

If you still experience this crash after upgrading to the latest version, please provide a code snippet showing the SDK invocation that is causing the crash so that we may investigate further.

Thanks!

hello @jon.lieblich

yes just replied by a new account…

OK noted will try the latest version, thank you

Thank you, I will keep an eye out for any word from you on whether or not this is still an issue.

Also, please note that a new version of the Android SDK (v5.5.1.1317) was released around the same time as your last response. I strongly recommend ensuring that this is the same version you are upgrading to. :slightly_smiling_face:

hi @jon.lieblich noted and thanks, will raise again if can still encounter the problem with latest version

Hi @kevinxiao,

Thank you, I will definitely keep an eye out for your response!

Thanks!