Create meeting POST does not respect template_id

I would be grateful for some help with the API. I am making some test calls in the Insomnia REST client. Everything I’ve tried works well except for this one issue.

Description
I am able to make API calls and have been making a request to POST /users/{userId}/meetings successfully. However, when I add the template_id as per the docs, a new meeting is created, but without the settings of the template. This works correctly through the web interface, however. I am specifying the template_id in the JSON object in the request body as per my understanding of the docs found at: https://marketplace.zoom.us/docs/api-reference/zoom-api/meetings/meetingcreate

Error
No error is returned, but the created meeting is not based on the specified template ID.

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

Which Endpoint/s?
POST /users/{userId}/meetings

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Create a template in the Zoom web console.

  2. Note the template ID (available in the page source, or by requesting GET /users/{userId}/meeting_templates)

  3. Form a request to POST /users/{userId}/meetings with the below body and bearer authentication with a valid JWT. Replace H2ImFs4cQf-7CswZYwXkpw with the valid template_id found in step 2.

    {
      "topic": "4iforum: Test Meeting 5 from Template",
      "type": "2",
      "start_time": "2021-07-28T14:00:00",
      "timezone": "Europe/London",
      "duration": "120",
      "password": "123456",
      "template_id": "H2ImFs4cQf-7CswZYwXkpw"
    }

Screenshots (If applicable)

Additional context
I am able to make other calls, including to create new meetings with no problems at all. It’s just that the template_id is not used. If I deliberately make the template_id invalid, the request hangs, suggesting that it is being checked during the request processing.

Many thanks.

Hey @4iforum,

Thank you for reaching out to the Zoom Developer Forum. Please send an email to developersupport@zoom.us with a link to this thread. In that email, please include the meeting ID of a meeting that was created using that template ID.

I’ll be sure to investigate the issue further with that information.

Thanks,
Max