Description
After having created a Developer Account and added a JWT App with a non Pro user account, I cannot access management API calls (e.g. /metrics calls) as they require a pro license.
I tried to add a new JWT App with another user on our organisation that is a pro user, but they cannot add another JWT App and I cannot delete the existing one. There is only one JWT App allowed per organisation.
Error
When calling https://api.zoom.us/v2/metrics/zoomrooms/, I get the error message “Only available for paid account and enabled Dashboard feature.”
This error message is shown for a lot of different API calls (e.g. /groups) that have the Prerequisite “Pro or higher account” in the documentation.
This is expected as I created the JWT token in an account created with a standard (non pro) user. However, I am not able to add a JWT App on another (pro) account in our organization
Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT
Which Endpoint/s?
All endpoints with prerequisite “Pro or higher account”
How To Reproduce (If applicable)
Steps to reproduce the behavior:
See above
Hi @tommy Thanks for your quick answer.
Frankly speaking, I don’t see, why I should upgrade to a Pro account as we already have a lot of paying users that actually use the zoom rooms (I am not one of them, I am only developing a little helper tool for them). Isn’t it possible to have one of them recreate the JWT token?
Thanks for that valuable hint. In fact, logging in with a paid user and recreating the Credentials helped to get the right user assigned to the JWT access. This is very valuable information and should be available somewhere!
