Custom live stream ends unexpectedly

API and Webhooks
1

Description

Sometimes my custom live stream ends unexpectedly. The zoom call is still going and still says like on custom live stream, but my rtmp server (NodeMediaServer) says it got a deleteStream message.

Error

The full error message or issue you are running into.

Which App Type (OAuth / Chatbot / JWT / Webhook)?

OAuth

Which Endpoint/s?

Custom live stream

How To Reproduce (If applicable)

Steps to reproduce the behavior:

I can’t reproduce it but it happens sometimes and I have meeting IDs if you need them.

Screenshots (If applicable)

None

Additional context

Can share more privately.

2

Hey @chou,

Thanks for reaching out about this. Next time you encounter this, can you share the details of the meeting and approximate timestamp with our Technical Support team? They’ll be able to take a closer look, as they’re the experts in the Livestream domain.

Thanks!
Will

1 Like
3

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