Using this template helps us debug your issues more effectively :slight_smile: Description I’m having an issue (just like seemingly a plethora of other people) with Deauthorization. Basically nothing is being send to us from Zoom to confirm deauthorization. I’ve followed the details from this and…

I have also confirmed that the app is showing as installed as a “production” app and from the production endpoint as well. I’ve also attempted to do it as a development scope app but I still receive no deauthorization response from Zoom at all to remove the key information.

Hey @david13 , As you mentioned, the deauthorization event (webhook) will only be triggered if the Zoom app is uninstalled on production (from the Submit tab of your app). This will not be triggered by an uninstall on development, nor by revoking an access token. Can you make sure you’re follow…

Hello @will.zoom and thank you for the response. I have been in touch with other members of the Zoom team and did manage to get the Deauthorization workin in spite of the API documentation not being specific or clear enough to properly get me the answer I needed. However, I am now running into a d…

Hey @david13 , Was this Jira created in a ticket or another forum post? If so, please send the ticket number or a link to the forum post and I’ll take a look. Thanks, Max

I am also seeing this exact same issue. I have a duplicate app made for our test server that is UNPUBLISHED and the deauth ALWAYS WORKS (sends a message to my server, and my server responds appropriately) however the real, published production version of the app, doesn’t seem to work at all. I have…

Hey @worthy.vii , I’m sorry to hear there seem to be issues using the Deauthorization Event with your app. We could certainly clarify and better document the process of Deauthorizing apps - thank you for bringing that up. I’ll work with our team to improve that. In the meantime, I want to make sure…

Deauthorization Endpoint URL Not Sending Data

API and Webhooks

david13 (David) April 20, 2021, 1:17pm 3

@MaxM it seems somewhat related to your responses here Deauthorization webhook is not coming - #2 by MaxM but I cannot seem to get a resolution.

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Deauthorization Endpoint URL Not Sending Data

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