Description
With an account-level app, if the app is already installed and the admin is sent the the install URL, the user will login and is sent to the redirect uri.
However if a non-admin user, on the same account, is sent to the install URL they are presented with a “You cannot authorize the app” page even if the application is already installed on the account.
Is there a way to determine if the application is already installed on the users account or if they need to request installation from their administrator?
Error
You cannot authorize the app
An account admin is required to install chatbots. Please contact your account admin or IT administrator to install this bot.
Which App Type (OAuth / Chatbot / JWT / Webhook)?
Account-level OAuth / Chatbot
How To Reproduce (If applicable)
Steps to reproduce the behavior:
- Follow the install link for an account admin
- After admin installs app, follow the install link for a non-admin user on the account
Screenshots (If applicable)