Disallowing *6 to unmute on dial-in

Video SDK Web
1

Description
This might be avoided by adding this feature request but if a user dials-in and bypasses the participant ID by just pressing “#” for some reason they are given the option to unmute by pressing “*6” even if the new muteAudioUponStartAudio is and even if you call muteAll. This disallows the moderator to have control over muting an anonymous phone user…

Which Web Video SDK version?
1.12.10

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. use dial-in number
  2. enter meeting id
  3. bypass participant id and just press “#”

Additional context
Again – if we were able to require participant id instead of allowing them to bypass that would solve this issue and the anonymity issue. However I still think its strange they are given a “*6” regardless of muteAll or muteAudioUponStartAudio

2

Hey @sam9

Thanks for your feedback.

From your description, it sounds like you want to control participants’ unmute permissions in the session. Is this correct?

It’s feasible to allow the session host to control it, though it’s currently not exposed to developers. If you need it, we will add it in a future release.

Thanks
Vic

3

Yes that would be great if you could add that. Do I need to add a separate feature request or will this ticket suffice?

4

@vic.yang Just following up on this to see if this is likely to be added ?

5

Hey @sam9

Thank you for continuously following up on this issue.

We have added this feature to our roadmap and will provide it in a future release.

Thanks
Vic

1 Like
6

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