Description I am using zoom web sdk in my angular 8 application. And I have a pro account too. But the issue I am facing is, whenever I am trying to join a meeting, it shows “Download wasm files error, please check your network and firewall.” I’ve used npm install for web sdk integration and all t…

Hi @ojus.zoom , we just integrated this into our site and facing issues with the latest version of zoom web sdk.

Hi, Can you please send the following information at developersupport@zoom.us ? 1] Meeting IDs that you experienced issues with 2] Your Signature 3] Steps to reproduce the issues Thanks

@ojus.zoom information sent. Please check and respond. Thanks

Thanks for sending that info to us! :slight_smile: -Tommy

Hi @ojus.zoom , how much time will it take? We are stuck.

Thanks @phyziohealth ! We see that if it takes more than 30 seconds to load the Web SDK files we throw that error. We are considering extending the timeout time which should fix your issue. (CS-2379) Thanks, Tommy

Hi @tommy , When will it happen? The extend in timeout?

Hey @phyziohealth , Once I have a timeline for you, I will let you know. :slight_smile: Thanks, Tommy

Download wasm files error, please check your network and firewall

Meeting SDK Web

tommy (Tommy Gaessler) October 7, 2020, 9:51pm 10

Hey @phyziohealth,

What is your ticket number? Happy to look into the status of it.

Thanks,
Tommy

Web SDK update version 1.8.3

Topic		Replies	Views
Getting error on loading wasm files Web	74	10731	December 22, 2020
Timeout on join() - WASM loading issue? Web	32	3228	January 25, 2021
SDK Integration wasm files does not load Web	3	698	July 23, 2021
Web SDK 1.8.5 & 1.8.6 fail to work Web	6	922	January 25, 2021
None loading Zoom meeting Web	29	4503	July 1, 2021

Download wasm files error, please check your network and firewall

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