A number of integrators have asked about DTMF dialing with SIP dial-out. Currently, the ZR-CSAPI does not support DTMF dialing after establishing the initial SIP call. Which means it’s not possible to enter an extension number after dialing the initial phone number.
Hi Scott,
Is there a workaround for dialing a DTMF string as part of the initial dial string? If not, is there an ETA for DTMF dialing through the API after placing a SIP call?
We have customers eager to use SIP dialing as part of their Zoom Rooms integration, but this (and the inability to answer incoming SIP calls through the API - I’ve commented separately on that thread regarding that issue) are going to be major blockers for them.
Thanks and best regards,
Tom
hi @tom.drewes,
Thank you for reaching out to us. We have received your request and will be responding to you shortly.
Thanks!