Hello.
After updating the version of zoomSDK, I am experiencing the following event and I was wondering if you could help me to solve it.
- ZoomSDK version: 3.8.10
- I am using Zoom with embedding in Iframe
- Environment: Android Chrome only
- Event: In the participants column of the organizer’s screen, users who have already participated remain in the waiting room and are displayed in duplicate.
(However, the duplicated users disappear after a few minutes.) - Occurrence frequency: 50% of the time (our test result)
We believe that the problem is caused by zoomSDK, since it occurs after the SDK version is changed and does not occur in any other environment than the one in which it occurs.
If there is a way to avoid this problem on the front side (API side), please let us know.
Also, if zoomSDK is the cause, is there any possibility to resolve the issue?