Earlier meeting download_url was able to playable in video player now its not working

We are having pro account on meeting end we were saving data our server. then download_url we are using for playing in video player over web. But now from some days is stopped working. Please help

Hey @anil.kumar,

Please fill out the post template so we have enough info to help.


Description
A clear and concise description of what the question is.

Error
The full error message or issue you are running into.

Which App Type (OAuth / Chatbot / JWT / Webhook)?
Knowing the endpoint/s can help us to identify your issue faster. Please link the ones you need help/have a question with.

Which Endpoint/s?
Knowing the API endpoint/s can help us to identify your issue faster. Please link the ones you need help/have a question with.

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Request URL / Headers (without credentials) / Body
  2. See error

Screenshots (If applicable)
If applicable, add screenshots to help explain your problem.

Additional context
Add any other context about the problem here.


Thanks,
Tommy

Hi here is the

data with url -

and
code

<!DOCTYPE html>
<html>
<body>
<video width=“400” controls>
  <source src=“https://builder.zoom.us/rec/webhook_download/78EpIbusqGk3GdDD5gSDVv4oW421fK2sgHca_PQFxB6xVyQHNVOkNLtAY-pQcVGHK_S0URQkxDpB0DqA/98tyKvX3qHE3W7bIz3r-H5EjLoPfaM6yuCdvhOiCN80WVXmmkgKnSw2Hmg?access_token=Rg1Db8q9XV_mLR1KFB2SIuQyAl-1ywWgA” type=“video/mp4”>
  Your browser does not support HTML video.
</video>
<video width=“400" controls>
  <source src=“https://builder.zoom.us/rec/play/78EpIbusqGk3GdDD5gSDVv4oW421fK2sgHca_PQFxB6xVyQHNVOkNLtAY-pQcVGHK_S0URQkxDpB0DqA?access_token=Rg1Db8q9XV_mLR1KFB2SIuQyAl-1ywWgA”>
  Your browser does not support HTML video.
</video>
</body>
</html>

hi @anil.kumar,

The issue seems to be with the browser that you are using.

Maybe this will help: https://windowsreport.com/browser-not-support-video-tag

Thanks,
Ojus

no this not issue with browser.

Hey @anil.kumar,

What is not working? Please provide a screenshot.

Thanks,
Tommy

Video not playing using this token system with above code .

Hey @anil.kumar,

The Zoom play_url / download_url were not designed to work in iFrames. I suggest uploading them to a video streaming service that supports embedding videos in your website.

Thanks,
Tommy

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.