Welcome and thank you for posting in the Zoom Developer Forum. It seems that you are having trouble playing a meeting recording. Could you please clarify if this issue occurs consistently or if it is specific to a particular meeting? Additionally, have you tried manually downloading the recording and adding it? If so, what result did you get?
Thank you for providing those additional details, @Columbia ! Currently, we do not offer the Cloud Recording Playback feature as a Video on Demand (VOD) service. This particular use case is not supported for development integration.
However, you can still “share” information for a cloud recording, and users can visit/view it in the Zoom Playback UI. Please note that we do not currently support using Zoom’s download_link for videos as a VOD service.
As mentioned, you have the option to offload the recordings into your own data stores and implement them into your own VOD system, or you can use Panopto (or another Marketplace app) for this purpose. The download_link is intended for downloading recordings, not for use as a VOD system. If you would like to submit your use case as a potential feature for a future release, I recommend submitting your ideas to Sending feedback to Zoom - Zoom Support.
And please ask you, By Zoom Playback UI, do you mean the play_url provided by the API?
If you are referring to play_url, you will need to enter a password.
Is there a way to avoid password input by using the password parameter in the URL?
By the way, can I bring the Zoom Playback UI into our website as an html tag <iframe>?