Edge browser issues

Video SDK Web
1

browser version: Version 106.0.1370.52
zoom/videosdk version: 1.4.1

when trying to start self video track on edge, i got the following error:

Uncaught (in promise): NotReadableError: Could not start video source

the participant videos are rendering fine (inside a canvas element) but when i try to render my self video(inside video element), it is not happening and i get the following DOM exception error.

DOMException: Could not start video source

Is there any issue with edge browser support for the sdk. I have shared snaps of code for reference. Please advice if there is any error in the code.

Thanks
Ashish

edge1
edge2
preview

preview2
preview21526×710 81.5 KB

2

Hey @ashish.beetle

Thanks for your feedback.

From the screenshot, I found you just call the localVideoTrack.start() to preview the self-video. Is there more code to show the client.startVideo?

Thanks
Vic

3

Hi @vic.yang

No I do not have a client.startVideo for this component. We are just trying to give user an option to preview their self video prior to joining the session. Is it required to use the client.startVideo() for this purpose?

Thanks
Ashish

4

Hey @ashish.beetle

Did you try our sample app? In both pure javascript and react samples, we provide a demo for preview.

Thanks
Vic

5

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