"Embed password in meeting link for one-click join" still requiring a manual password to enter the meeting

Description
To prepare for your upcoming new security requirements, we are updating our already scheduled meetings with a meeting password. We want to use the “Embed password in meeting link for one-click join” option so meeting participants don’t have to key in the meeting password.

We have turned on meeting passwords as well as Embed password in meeting link for one-click join for our account at the top level as well as for every user on the account. Today we tried our first meeting with a password. The join URL had the encrypted password embedded in it. However, our meeting participants were still required to manually key in a password to join the meeting.

Error
According to your documentation, if “Embed password in meeting link for one-click join” is activated and the password is embedded in the join URL, then meeting participants do not have to key in the password manually.

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

Which Endpoint/s?
https://api.zoom.us/v2/meetings/(meeting id)

What am I doing wrong?
I appreciate any help you can provide me. I need to make sure our meeting participants don’t have to key in a password to join meetings.

Hey @mschnarz,

Strange. Can you email an affected join_url to developersupport@zoom.us so we can take a look?

Thanks,
Tommy

Hello Tommy,

Thank you for getting back to me. I actually figured out the problem and got it to work. We were adding uname to the end of the URL, which must have interfered with the embedded password.

Thanks,
Marion

Hey @mschnarz,

Happy to hear you figured out the issue! :slight_smile:

Thanks for sharing the solution too!

-Tommy