End Meeting for All does not send participant_left event for some users

API and Webhooks
1

End Meeting for All does not send participant_left event for some users

Description
When I click on End Meeting for All, I expect to receive participant_left event for each user present in the meeting at the time, but I usually don’t get the event for some users. On trying to reproduce, it happened 1 in 10 times in a meeting with 2 users.

Error
No error message

Which App Type (OAuth / Chatbot / JWT / Webhook)?
Webhooks configured for a Rails app

Which Endpoint/s?
I am listening to participant_left and participant_joined events.

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Have an app which is subscribed to participant_left event
  2. Start a meeting with multiple participants
  3. End the meeting as the host by clicking on End Meeting for All
  4. Observe the webhook calls received
  5. Repeat the steps a few times since the issue appears intermittently
2

Hey @nehagupta,

The participant left webhook should be triggered for each participant—if you’re seeing this consistently, can you share the next example with us at developersupport@zoom.us? Include the UUID for the meeting and the participants for which it wasn’t fired.

Thanks!
Will