Error 400 while trying to push captions using 3rd party captioning service

API and Webhooks
1

Description
We’re getting error 400 while trying to push captions using 3rd party captioning service (Verbit.ai).

Error?
We’re getting errors 400 consequently while sending captions. Captions token was taken from inside the meeting, so the meeting has already started.

API Endpoint/s?
Closed Captions REST API

How To Reproduce
Failed to reproduce. It is a relatively rare occurrence.

Additional context
I dont know if it relates, but it have behaviour somewhat similar to what I’ve described here. Error 400 while pushing Closed Captions to breakout room

2

Hi @igoreisenberg

Could you please confirm with me if you are still experiencing this issue? If so, could you please share an example meeting ID with me so I can track down the instance and investigate what could have happened?
Thanks
Elisa

3

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.