Error 7004 - Message sent from or to deactivated user

Team Chat Apps
1

Hello!

I am having problems to send a message as a Bot in a channel. I am trying to use channel id in this request as to_jid:

v2/im/chat/messages

{
    "robot_jid": "v1aaoysmk0t4eopsarvlrxzg@xmpp.zoom.us",
    "to_jid": "2dfc51d56da34cae926fed6c75b436b1",
    "account_id": "wUeXxOgtSrapUHNHzAWssA",
    "content": {
        "body": [{
            "type": "message",
            "text": "message"
        }]
    }
}

i don’t know if is possible but i receive this error all the time

{
    "code": 7004,
    "message": "Message sent from or to deactivated user",
    "result": false
}

The channel is public and allowed to receive external users.
I try add the bot as an user but is necessary approve the request manually to do it.
I don’t know if it is the correct flow or if have a better way.

2

I found the answer. When send a message to a channel we need to concat @conference.xmpp.zoom.us after the id like “2dfc51d56da34cae926fed6c75b436b1@conference.xmpp.zoom.us” and is possible send the message