Zoom Revenue Accelerator Interactions API - Internal Server Error 1005

API and Webhooks
1

Hello!

Has anyone run across the ZRA Interactions API sporadically giving internal server errors?

It works pretty much all the time for phone meetings, but for video meetings it always fails. The only difference I can see is the conversation_id is formated differently between the two, however the docs to ask for a conversation ID and don’t specify pre-formating it or anything.
/zra/conversations/${conversation.conversation_id}/interactions

Any info is appreciated. Thanks!

2

API Docs: /docs/api/rest/reference/iq/methods/#operation/getConversationInteraction

3

Note - resolved - it was due to the double encoding of the URLs

2 Likes
5

Thanks for sharing the solution, @ilehman. Let us know if there’s anything we can help with :slight_smile: