fhpcs
(FH)
April 16, 2020, 9:44am
1
Description
Everytime I request a user list (channel members, user contacts) with a OAuth2 user-level app token, it gives me back a constant error :
{
“code”: -1,
“message”: “Duplicate key {id: mHSsRjwETUOMdq28vErFPwaccountId: null, firstName: **, lastName: null, displayName: , enableE2E: 0, disableChat: 0, disableGroupHD: 0, enableSilentMode: 0, featureOptions: 206158430208, featureOptions2: 36063981927923716, featureOptions3: 6629298651490025472, featureOptions4: 16777216, featureOptions5: 281475513581568, optionList: , email: null, picUrl: /p/mHSsRjwETUOMdq28vErFPw/b673ecd4-5dee-4913-af45-4c67ba83958d-52 , title: null, company: null, officePhone: null, cellPhone: null, locale: fr-FR, jid: mhssrjwetuomdq28verfpw@xmpp.zoom.us , myRoomId: 8326247480, myVanityName: null, myDateFormat: null, timezoneid: Europe/Paris, ltiKey: null, ltiSecret: null, hostKey: null}”
}
I cant get rid off this error
Hi @fhpcs
Thank you for reporting this issue. Could you send me your Zoom Account Number along with the request body via message so that I can investigate this further?
Thank you,
Shrijana
fhpcs
(FH)
April 17, 2020, 8:50am
3
PM sent with details
Thanks
stefano
(Stefano)
April 24, 2020, 11:27am
5
I have same message error but only with channel members API request.
tommy
(Tommy Gaessler)
April 28, 2020, 5:07pm
6
Hey @stefano ,
Can you please share your request url and response/error body so I can debug?
Thanks,
Tommy
stefano
(Stefano)
May 4, 2020, 10:49am
7
Now problem is gone away and API call is working…
Thanks anyway
Glad it’s working @stefano , let us know if you need any help!
fhpcs
(FH)
May 12, 2020, 9:06am
9
Unfortunately, I still have the same issue…
Here is the error:
{“code”:-1,“message”:“Duplicate key {id: CxTzNn0QSoaSzUb-zMZJrQaccountId: BJeNeIGNRwCPRFQ-4v_8lA, firstName: null, lastName: null, displayName: null, enableE2E: 0, disableChat: 0, disableGroupHD: 0, enableSilentMode: 0, featureOptions: 0, featureOptions2: 35184908959748, featureOptions3: 4611686018428043264, featureOptions4: 0, featureOptions5: 281474976710656, optionList: [163840,1610612736], email: null, picUrl: /p/CxTzNn0QSoaSzUb-zMZJrQ/14218c60-958d-4509-8744-b3c19789b2af-96**, title: null, company: null, officePhone: null, cellPhone: null, locale: fr-FR, jid: cxtznn0qsoaszub-zmzjrq@xmpp.zoom.us , myRoomId: 6665079194, myVanityName: null, myDateFormat: null, timezoneid: Europe/Paris, ltiKey: null, ltiSecret: null, hostKey: null}”}
and the request:
https://api.zoom.us/v2/chat/users/me/contacts?page_size=50&type=external
tommy
(Tommy Gaessler)
May 15, 2020, 11:15pm
10
Hey @fhpcs ,
Thanks for the details, our engineering team is looking into this. (ZOOM-161693)
-Tommy
tommy
(Tommy Gaessler)
May 18, 2020, 9:11pm
11
Hey @fhpcs ,
We have confirmed this is a bug and are working to fix it.
Stay updated here:
Thanks,
Tommy
tommy
(Tommy Gaessler)
May 20, 2020, 4:00pm
12
Hey @fhpcs ,
The fix is currently planned to be released this weekend. (due note this timing could change).
Thanks,
Tommy
fhpcs
(FH)
May 20, 2020, 4:16pm
13
Nice to read it!
Will test it next week so…
tommy
(Tommy Gaessler)
May 26, 2020, 8:11pm
14
Hey @fhpcs ,
This should be fixed. Please test and let me know if you run into any issues!
Thanks,
Tommy
fhpcs
(FH)
May 27, 2020, 7:46am
15
Hi!
Yes! It’s fixed! Thanks a lot!
1 Like
wayneljw
(Wayne Liu)
May 27, 2020, 8:09am
16
Hi,
This issue still exists. Showing encoded json array below:
Array
(
[code] => -1
[message] => Duplicate key {id: DJQdvFRRRdW2_JBUDL1qWQaccountId: mkfelp7LTxKzm0k_3YQqbw, firstName: null, lastName: null, displayName: null, enableE2E: 0, disableChat: 0, disableGroupHD: 0, enableSilentMode: 0, featureOptions: 0, featureOptions2: 35184908959748, featureOptions3: 4611686018428043264, featureOptions4: 0, featureOptions5: 281474976710656, optionList: [163840,1610612736], email: null, picUrl: /p/DJQdvFRRRdW2_JBUDL1qWQ/6298d88e-8c1a-429a-a953-7b164587f810-82**, title: null, company: null, officePhone: null, cellPhone: null, locale: , jid: djqdvfrrrdw2_jbudl1qwq@xmpp.zoom.us , myRoomId: 2338255704, myVanityName: null, myDateFormat: null, timezoneid: America/Halifax, ltiKey: null, ltiSecret: null, hostKey: null}
)
tommy
(Tommy Gaessler)
June 1, 2020, 10:54pm
18
Hey @wayneljw ,
Can you please try again?
Thanks,
Tommy
wayneljw
(Wayne Liu)
June 2, 2020, 11:49am
19
@tommy
Thank you very much.
It’s fixed.
Glad to see it’s resolved @wayneljw , let us know if there’s anything we help with
1 Like