Error when using WebSDK via CDN. Your connection has timed out and you cannot join the meeting

Meeting SDK Web
21

Hi, i’ve the same error with web sdk
I’ve created an app in marketplace with JWT Auth and i can list and create the meeting using JWT and work very well!
When i try to use the websdk for the meeting join: Connections timeout

Version: 1.7.7
Auth: JWT

My script:
ZoomMtg.init({
leaveUrl: window.location.origin,
success: function () {
ZoomMtg.join(
{
meetingNumber: Model.id, //the meeting ID (int)
userName: ‘User.Identity.Name’, //logged username
signature: ‘Model.Token’, // generated token
apiKey: ‘Model.ApiKey’, // the apiKey
passWord: ‘Model.password’ //the meeting password
…

Regards,
Dans

22

Hi @michael_p.zoom,

I am getting same issue while joining webinar meeting. If I use 282087379 meeting and it is working fine.

23

Hey @ravikumar,

Make sure to add the userEmail to join a webinar.

Thanks,
tommy

24

Hey @dans,

Please send your Web SDK Signature to developersupport@zoom.us so we can debug.

Thanks,
Tommy