Errormessage: Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again

Description
I cannot join Meeting, because in always get alert “Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again.”

Browser Console Error
I do not get errors but console.logs
pre load wasm success: https://source.zoom.us/1.8.6/lib/av/6290_audio.encode.wasm
zoom-meeting-1.8.6.min.js:2 pre load wasm success: https://source.zoom.us/1.8.6/lib/av/6290_video.simd.wasm
zoom-index.min.2432980651.js:1 data {meetingStatus: 1}
zoom-index.min.2432980651.js:1 inMeetingServiceListener onMeetingStatus {meetingStatus: 1}
zoom-index.min.2432980651.js:1 {method: ‘join’, status: false, result: ‘Meeting 94959640534 hat noch nicht begonnen.’, errorMessage: undefined, errorCode: 3008}
zoom-index.min.2432980651.js:1 error join
zoom-index.min.2432980651.js:1 data {meetingStatus: 3}
zoom-index.min.2432980651.js:1 inMeetingServiceListener onMeetingStatus {meetingStatus: 3}

Which Web Meeting SDK version?
Knowing the version can help us to identify your issue faster. [e.g. 1.9.9]
https://source.zoom.us/zoom-meeting-1.8.6.min.js

Macbook Pro
macOS 12.1.2
Chrome 99.0.4844.51

Hey @Milenoi ,

Are you still seeing this issue? It should be resolved now. :slight_smile:

That being said, it looks like you are on a version that is over a year old. We highly encourage you to upgrade to the latest version, 2.3.0, which has numerous quality and feature improvements as well as bug fixes.

Thanks,
Tommy

Thank you so much! You are totaly right i missed the latest version. shame on me! :wink:
Now everything works perfect. Thank you!!

Glad Tommy’s solutions helped resolve the behavior you were seeing.

Best,
Donte

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.