Your connection has timed out and you cannot join the meeting1

Meeting SDK Web
1

Been working fine for the last few months but all of a sudden getting this message:
Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again.

Version:1.7.9

2

Bump, also getting this message after making no changes to our webinar integration with the web sdk. Tried updating to 1.9.1 from 1.9.0, no dice.

3

I am getting same error. Using version 1.7.7. It was working fine before.

4

Hey @andthinkstartpvt, @zulu and @manjeerinawghare,

Thank you for reaching out to the Zoom Developer Forum. It’s possible this is related to an intermittent issue that we had. First, please make sure that you are using the latest version of the Web SDK when testing (1.9.1).

@zulu, I can see that you’ve already taken that step. Are you able to share a screenshot of the error you’re seeing? Are you still seeing the same issue?

Thanks,
Max

5

I figured it out yesterday by switching to version 1.9.1.

6

Hey @manjeerinawghare,

Great! I’m happy to hear that resolved your issues. Feel free to reach out if you encounter any further issues or questions.

Thanks,
Max

1 Like
7

I’ve resolved my issue.

1 Like
8

Happy to hear you’ve got it sorted out! :slight_smile:

I will close this topic now.

Thanks,
Tommy