We received an Error message when attempting to join an existing webinar that has started. Issue happened 10:30 - 11:00 GMT Europe, Ireland. Then it started to work about 11:05, without any changes on our side.
So the issue happened and then for that 30 minute window.
We checked that the password was correct, and the webinar ID. Everything was working fine onthe native App just the web SDK couldn’t join.
To us it looked at if this was a Zoom issue and something “just started To work”
I have uploaded some images.
Webinar ID: 820 9839 4198
The issue was happening for various people around the world. No or could join during this time period.
If you want to set up an additional chat / conversation in person let me know.
We had users both in Ireland and India that experienced the issue
Knowing the version can help us to identify your issue faster.
1.8.3 web SDK
Latest version 1.8.3
To Reproduce(If applicable)
If applicable, add screenshots to help explain your problem.
Device (please complete the following information):
- Chrome, Mac OS, but also various other attendees non of them could join via the web SDK.
Add any other context about the problem here.