Failed to obtain host


Description
In the Windows system, after joining the conference, click on the participant to obtain the host’s permission. After entering the key, a prompt will appear indicating that the host key you entered is invalid. There is no problem trying to use the Zoom client, but this problem has occurred on other Windows computers

Which Windows Meeting SDK version?
5.15.2.18146

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Go to ‘…’
  2. Click on ‘…’
  3. Scroll down to ‘…’
  4. See error

Screenshots
If applicable, add screenshots to help explain your problem.

Troubleshooting Routes
The troubleshooting attempt types you’ve already exhausted, including testing with the appropriate sample app (found on Zoom · GitHub).

Device (please complete the following information):

  • Device: [Lenovo Y9000]
  • OS: [Windows 10]

Additional context
Add any other context about the problem here.

Hi @jiedesheng0525 ,

What other systems have you tried this on? It’s working on those other systems, just not Windows?

Please share a short video reproducing this and supply your SDK credentials, recent meeting id and email in a private message. Thanks.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.