After updating our Windows Meeting Zoom SDK we are experiencing a significant frame rate drop when annotations are on and somebody is drawing (it can be reproduced even in the native zoom app). Also turning on annotations increases the video delay (especially for mobile users), sometimes up to 3 seconds.
Thanks for reaching out to us and sharing your findings with us.
Could you please share what version of the SDK you are using so I can investigate this issue?
version of Windows Meeting SKD we use is v220.127.116.1140
@explorer-zoom are you able to provide
- Details on how to replicate this issue?
- Details on the specs(model) of the mobile users.
- Are these mobile users on mobile SDK?
- Details on the specs of the annotator
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.