Description
We’ve had reports from our support team that gallery view is sometimes not an option in 1.9.0. Unfortunately this issue seems to be ephemeral.
Has anyone else seen similar behavior in 1.9.0 where gallery view is not an option to select? Are there maybe browser or OS requirements at play? Any Client Web SDK documentation on the feature would be helpful.
hello @erichhansen, if the truth is, I don’t know what they mean in the part of the release notes sdk-web-zoom 1.9.0, “ADD: 1. Added support for Gallery View …” I don’t see that this is active. … or where can we see it?
We have seen it in a dropdown in the upper right - it has options for Speaker View or Gallery View. But sometimes the Gallery View does not appear in that dropdown.
I think sometimes it can be covered by the video panel that shows your video when the camera is on.
Is it possible to share a screenshot of an instance in 1.9.0 where you don’t see the dropdown reflected? Are you seeing this for meetings or webinars?
The next time this occurs, please try adjusting the zoom-in/out level of the browser, check that there isn’t any CSS overriding visibility of certain elements, and let us know if you can share an example.
I’m glad to hear that was helpful. I would assume that support for Edge (the latest Chromium version, that is) will be supported in the future but I’ve reached out to our engineering team to confirm this.
I’ll be sure to update you here when I have confirmation.
Thank you for your patience. Our engineering team confirmed that Edge is already supported. I tested this on my end as well and saw that I was able to use Gallery View when using the latest version of the Edge browser.
I also noticed that our Browser Support documentation is incorrect so I’ve reached out to our documentation team to have this updated. (DEVELOPERS-1038)