Get /users results is different from User Export button results

API and Webhooks
1

Description
I am able to get a list of users from the GET /users call, but I’m seeing discrepancies between the results of that call and the exported data that we get from the Zoom Admin portal GUI, via the user export button.
I need to be get the by API the results as I get them via the user export button Zoom Admin portal GUI

Error
Get /users results /= User Export button results.

Exact same issue was seen in the Zoom dev forum here earlier

Which App Type (OAuth / Chatbot / JWT / Webhook)?
Zoom API

Which Endpoint/s?
Zoom API relative URL I used: /users?status=active&page_size=300

2

Hi @ohad.oliver1

Thanks for reaching out to the Zoom Developer Forum, I am happy to help here!
Could you please send me an email to developersupport@zoom.us with a screenshot of the data that you get from the Zoom Admin portal and as well with the request URL and response body that you get when calling the endpoint Get/users

Thanks
Elisa

3

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