How can I get the Mean Opinion Score (MOS) from the metrics that we get from the qos API endpoint. Is there an available tool\formula\methodology I can use to get this? Is there any plan to eventually have the MOS Scores available through API or other means?
Which App Type (OAuth / Chatbot / JWT / Webhook)?
We would like to be able to track the quality of calls made by users with the intention of identifying potential issues and taking steps to address them.