Getting Error 1

Hi there I am trying to developing with CDN but I am always having Error Code 1


  1. {method: “join”, status: false, errorCode: 1, errorMessage: “joining fail”, result: null}
  2. method: “join”
  3. status: false
  4. errorCode: 1
  5. errorMessage: “joining fail”
  6. result: null

Which App Type (OAuth / Chatbot / JWT / Webhook)?
I am using Javascript CDN I just downloaded example api from your github and changed key.After that I just uploaded my ftp and didnt work in short.

The website
The Error SS

Hi @ozkan,

Can you enter in the meeting ID without the slashes? For example Meeting ID 123-45-6789 -> 123456789


Sir I tried lots of meetings

Hey @ozkan,

Please also make sure you are using a JWT App type for the API Key and Secret.


I have the same error result, very quick after entering several different meeting ids. I have gone to the developers site and created my SDK api key and secret. I went to github and downloaded the sample-web-app, I am running the local, I have installed the packages, I have updated this sample with my api key and secret and i have run the project. In the browser, I add the meeting ids (without dashes) and immediately get the same error. Please help.

While debugging, I get the error immediately after this line.

Here is the console
{method: “join”, status: false, errorCode: 1, errorMessage: “joining fail”, result: null}method: "join"status: falseerrorCode: 1errorMessage: "joining fail"result: null__proto__: Object
react-dom.production.min.js:17 Uncaught TypeError: f.e.close is not a function
at eval (zoomus-websdk.umd.min.js:2)
at redux-thunk.min.js:1
at dispatch (redux.min.js:1)
at eval (zoomus-websdk.umd.min.js:2)
at redux-thunk.min.js:1
at redux.min.js:1
at onCancel (zoomus-websdk.umd.min.js:2)
at k (zoomus-websdk.umd.min.js:2)
at Object.I [as onRequestClose] (zoomus-websdk.umd.min.js:2)
at t.n.requestClose (zoomus-websdk.umd.min.js:2)

Yes I am using JWT App Type.

I think the websdk url is down…iʻve been troubleshooting for hours then found some threads about this in this forum.

Hey @kapaakea, @ozkan, @operations,

We are working to get the Zoom Web Client and Zoom Web SDK back online. Please keep up with our status page for detailed updates:

The best workaround is to use the Zoom Desktop / Mobile app.

Just include the Zoom meeting join url ( on your site rather than showing the websdk / iframe. Clicking on the join url will open the Zoom meeting in the Zoom app.

Apologies for the inconvenience,