Getting Error 429 for all Dashboards APIs since 2 consecutive days

[RakeshBurbure (Rakesh)]

Description
Getting Error 429 for all Dashboards APIs since 2 consecutive days

Error
“You have reached the maximum daily rate limit for this API. Refer to the response header for details on when you can make another request.”

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

Which Endpoint/s?
https://api.zoom.us/v2/metrics/meetings/{meetingId}/participants

How To Reproduce (If applicable)
Steps to reproduce the behavior:

1. Request URL / Headers (without credentials) / Body
2. See error

Screenshots (If applicable)
If applicable, add screenshots to help explain your problem.

Zoom Error 2|500x500

Additional context
Hi Team,

I know there is a limit of 60K requests for a day. But for now our project is still in initial development phase and no way we are hitting the APIs 60K times.
And for two consecutive days we are getting this error only for Dashboard related APIs. Other APIs are working fine.
Please let us know if there is any issue going on from your side.

Thanks,
Rakesh!

[ojus.zoom (Ojus)]

Hi @RakeshBurbure

The rate limits (except for create / update meeting API) are applied account-wide. I can confirm that there have been more than 60000 API calls being made from your account for “v2/metrics” endpoints in the last 24 hours.

I have sent you all the additional required information in the email (from developersupport@zoom.us).

Thanks

[RakeshBurbure (Rakesh)]

Hi @ojus.zoom,

Thanks for your reply.
But since last 3 days we are not able to use these Dashboard APIs.
Could you please confirm if there is not on going defect for this?

And also please confirm if this is a daily limit right for 60K service calls?

Thanks.

[tommy (Tommy Gaessler)]

Hey @RakeshBurbure,

Please check your call logs to see if you have exceeded our rate limits:

Rate Limits - API Reference

Thanks,
Tommy