Got an error when run sample web video app "{type: 'JOIN_MEETING_FAILED', reason: 'This account does not exist or does not belong to you', errorCode: 200}

Video SDK
1

I got an this error when I try to run Zoom sample-app-videosdk. I have tried both react-demo & purejs-demo. I have followed the instructions to setup my app and applied the key & secret in config file.

here is config file content for App.ts for react-demo
export const devConfig = {
sdkKey: ‘MY KEY’,
sdkSecret: ‘MY SECRET’,
webEndpoint: ‘zoom.us’,
topic: ‘Cool Cars’,
name: ${getExploreName()}-${Math.floor(Math.random() * 1000)},
password: ‘12345678’,
signature: ‘’,
sessionKey: ‘’,
userIdentity: ‘’,
// role = 1 to join as host, 0 to join as attendee. The first user must join as host to start the session
role: 0
};

config.js for purejs-demo:
export default {
sdkKey: ‘MY KEY’,
sdkSecret: ‘MY SECRET’,
topic: ‘Cool Cars’,
password: ‘12345678’,
name: ‘test’,
sessionKey: ‘’,
user_identity: ‘’
};
It is using Zoom Video SDK 1.8.10

The error message in browser console is:
{type: ‘JOIN_MEETING_FAILED’, reason: ‘This account does not exist or does not belong to you’, errorCode: 200}

Troubleshooting Routes
I have read several posts in this forum and could not resolve the problem.

The browser is Chrome.

2

@shuangli .

Could you confirm if you have a zoom video sdk account?

3

I didn’t know my personnel account don’t have video sdk by default. Someone else told me this. Then it works fine after I switched to use company account.

1 Like