Got connection timeout issue in angular using websdk version 1.7.5

Meeting SDK Web
1

Description
I am the angular developer and I am using the angular WebSDK for zoom integration I am facing the problem from 1st April. When I click to joining button I got the error. I am deactivated the JWT Credentials and Reactivated to again also I am creating the new secret key and waiting to one day but still got same error
.
Error
Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again.
Which version?
I am facing same problem in version 1.7.5 and version 1.7.4

Screenshots

Screenshot from 2020-04-19 10-56-32
Screenshot from 2020-04-19 10-56-321366×768 103 KB

2

I’ve also been facing this exact problem with version 1.7.4 , and need some assistance. I’ve tried deactivating and reactivating the JWT credentials as well.

3

Same here, I upgraded to 1.7.6 but same issue.

4

I have the same problem. I’m using WEB SDK v. 1.7.6 and I get “Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again.”

But when I checked https://status.zoom.us/ all seems fine. So…?

5

Hey @razvan.iacoob, @assistenza, @manuel, @vidyapreps,

This issue is most likely related to signature generation. Please send me your signatures to developersupport@zoom.us so I can debug.

Thanks,
Tommy

1 Like
6

this is what I used for this example:

    var meetConfig = {
        apiKey: API_KEY,
        apiSecret: API_SECRET,
        meetingNumber: parseInt(document.getElementById('meeting_number').value),
        userName: 'Raz',
        passWord: document.getElementById('meeting_pwd').value,
        leaveUrl: "https://zoom.us",
        role: parseInt(document.getElementById('meeting_role').value, 10)
    };

    var signature = ZoomMtg.generateSignature({
        meetingNumber: meetConfig.meetingNumber,
        apiKey: meetConfig.apiKey,
        apiSecret: meetConfig.apiSecret,
        role: meetConfig.role,
        success: function(res) {
            console.log(res.result);
        }
    });

My API_KEY and API_SECRET are defined before this part.
https://dev2.blissimobiliare.ro/zoom

here you can see the test page.

7

Hey @razvan.iacoob,

Can you share the signature value to developersupport@zoom.us with me so I can debug?

Thanks,
Tommy