Description
Even with the data centre set up, guest from China will be distributed to different data centres and that leads to high failure rate…
Error
- Download wasm files. Please check your network and firwall.
- Black or White Page
- High jitter and packet loss
- Audio and Video loss
- Meeting abrupt failure
Which version?
WebSDK 1.7.10
Screenshots
Smartphone (please complete the following information):
Additional context
Add any other context about the problem here.
tommy
(Tommy Gaessler)
2
Hey @guiltdriver,
Are you using the China CDN?
Thanks,
Tommy
Hey @tommy,
We copy all JS and CSS files in the CDN links to local project.
We found that the reason why the network is slow is to load three wasm file below:
My ip address: 124.65.225.138
tommy
(Tommy Gaessler)
4
Hey @guiltdriver,
Have you provided the China CDN for the wasm files?
// In China use jssdk.zoomus.cn:
ZoomMtg.setZoomJSLib('https://jssdk.zoomus.cn/1.8.0/lib', '/av');
Thanks,
Tommy
@tommy Tkx! But the users of our website are from all over the world, not just in China, is there a more general solution?
tommy
(Tommy Gaessler)
6
Hey @guiltdriver,
Are you able to detect where they are located and supply the respective CDN? If not, please use the Global CDN.
Thanks,
Tommy
system
(system)
Closed
7
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