How to determine who has installed marketplace app

Description
Is it possible to get a list of users that have installed an User Managed Marketplace App?

Which App?
The URL of the app is https://marketplace.zoom.us/develop/apps/81XWvbmmSza3-LauvgAMBg.

1 Like

Hey @sabraha5,

If you want to see which users on your own Zoom account have installed an app, you can check the list here: https://marketplace.zoom.us/user/dashboard/installed-apps.

After clicking on one of the apps you will see the subscriber count:

Thanks,
Tommy

hey @tommy…thank you for the quick response…hope you are well! i logged into the Zoom portal via our company credentials and then to the AppMarketplace portal and signedin…I entered the URL which you provided and it just takes me back to the AppMarketplace home page…is there some permission which is required to get to this page? thanks…

hi @tommy…i spoke to the administrator of our Zoom account and he is able to get a list of MarketplaceApps created by users within our account and then list of users who have installed …I would imagine our users in our enterprise account is very locked down and so is there a specific permission that would allow users to see users that have installed the MarketPlace Apps which he/she has created? thanks…

Hey @sabraha5,

Yes, to see the Admin Marketplace Dashboard, you need to have the Marketplace Permission: https://zoom.us/role#/

Thanks,
Tommy

thank you for the feedback @tommy…looking at the " Managing Zoom Marketplace" help article (https://support.zoom.us/hc/en-us/articles/360032447812-Managing-Zoom-Marketplace) it states “Marketplace Admin Dashboard allows you to manage apps installed on your account, manage pre-approval and installation requests, regulate app permissions, manage email notifications, and view API logs. Admins on your account will share the same views when managing permissions, installs, and email notifications” and so is there a permission that allows an user to just see the MarketPlace applications that specific user has created or does it allow seeing all applications created in our account? thanks…

Hey @sabraha5,

Yes! If the user has created an app, they will be able to see the current subscribers list:

Click on the app you created, and you can see who has installed it

Thanks,
Tommy

hey @tommy…i really appreciate your time and feedback! i asked our Zoom administrator to check on providing me MarketplaceDashboard permissions and he provided the following feedback…

“There are 2 options for Marketplace access, but both provide access to JWT token access.
One gives access ONLY to admin created apps including the JWT based ones.
The other gives access to ALL created apps for the Tenant including JWT based
I don’t see a way to give developers access to only the apps that they create”

is there a way to provide permission to an user so that they can only see for the marketplace apps that he/she has created? thanks…

Hey @sabraha5,

Yes, the default “member” role allows users to create OAuth apps, but they cannot install them without permission from the Zoom admin.

Thanks,
Tommy

hi @tommy…apologies but we are not discussing users creating marketplace apps…i was asking whether an user can see who has installed their marketplace app without admin permissions…as our Zoom administrator stated “2 options for Marketplace access…One gives access ONLY to admin created apps…The other gives access to ALL created apps for the Tenant”…is it not possible for an user to only see information about which users have installed for his/her markeplace apps? thanks…

Hey @sabraha5,

Apologies for the confusion. The user would need to be either a Zoom admin, or have the Marketplace permission.

Thanks,
Tommy

thanks @tommy! and so this Marketplace permission which you reference doesn’t allow an user to only see his/her Marketplace applications but allows to see all Marketplace applications in the tenant?

Correct, it basically gives you this sidebar: https://marketplace.zoom.us/user/build

Thanks,
Tommy

hey @tommy…yeah so unfortunately we are trying to ensure that an user can only see the users that have installed the Marketplace App which that specific user created…it seems that is not possible and that permission allows an user to see all Marketplace App that are created within the tenant/account…thanks for your time and insight…hopefully this can be added to Zoom product enhancement…

Correct @sabraha5!

Feel free to submit this as a feature request here: #feature-requests and we will review it! :slight_smile:

Thanks,
Tommy

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