How to find a list of possible event_types for an engagement event in the contact center API?

Hi!

We are building out an integration using the following endpoint - Contact Center API.

When we get an engagement with a list of events, we were hoping to understand what possible ‘event_types’ are possible, as we need to take certain actions based on those event types.

Any help would be appreciated.

Yash

This topic was automatically closed 368 days after the last reply. New replies are no longer allowed.