Topics tagged contact

Topic	Replies	Views	Activity
Need the ability for an agent or API to remove, defer, or skip a contact during an active outbound campaign without stopping and restarting the campaign Feature Requests contact_center	0	25	July 14, 2026
Zoom API Invalid Access Token Behavior Change Authentication api , contact_center	3	97	July 2, 2026
How to get email engagement details by API and WebHook Contact Center contact_center	10	237	June 15, 2026
POST /v2/contact_center/outbound_campaign/contact_lists/{id}/contacts — correct field names for request body? Authentication api , contact_center	0	21	May 14, 2026
Why is the Webhook Event contact_center.queue_scheduled_callback_created not firing? API and Webhooks webhooks , marketplace , contact_center	1	35	May 13, 2026
Using messaging endpoint, engagement loses original outgoing message within 15 minutes Contact Center api , contact_center	0	30	May 5, 2026
Zoom Contact Center QoS Monitoring app Contact Center contact_center	2	45	April 24, 2026
API call for Opt-in / Opt-out history Feature Requests contact_center	5	720	February 12, 2026
Variable value ignored in "Send Media" node after successful HTTP Request Contact Center phone , api , contact_center	0	24	January 21, 2026
Zoom App for Contact Center - Open before taking calls Zoom Apps contact_center	0	35	December 8, 2025
Granular Queue Membership Permission in Zoom Contact Center Feature Requests contact_center	0	51	December 5, 2025
Contact Center outbound campaign error API and Webhooks api , contact_center	1	36	October 17, 2025
GET /v2/contact_center_inboxes/{inboxId}/messages type mismatch Contact Center api , contact_center	0	38	October 15, 2025
Help Needed: Accessing Zoom Transcript in Apex API and Webhooks api , contact_center	2	75	August 29, 2025
Automatically forward specific messages received in a Telegram bot to a Zoom queue Contact Center contact_center	2	177	August 7, 2025
API disposition added Event Triggering multiple times API and Webhooks webhooks , api , contact_center	0	37	August 5, 2025
Contact Center SDK Events not working Contact Center contact_center	1	98	June 20, 2025
How to Add Contacts via API for Zoom Phone? Also, Contact Center API Access? Contact Center api , contact_center	1	110	June 18, 2025
Customizable, dynamic screenpop to agent Feature Requests contact_center	0	100	June 5, 2025
Is contact center list engagements API really on the medium rate limit? API and Webhooks contact_center	0	80	April 17, 2025
Feature Request - Zoom CC Webhook API - Add engagement Conference events Feature Requests webhooks , api , contact_center	1	66	March 21, 2025
Get Engagements Endpoint does not return all variables API and Webhooks api , contact_center	4	164	March 17, 2025
Can someone file a bug for contact_center/engagements/{engagement_id}/events Contact Center phone , recording , api , contact_center	3	97	March 15, 2025
Zoom Contact Center Web App Integration API and Webhooks api , contact_center	0	92	March 12, 2025
How can I enable the Quality Management scopes? API and Webhooks contact_center	1	72	January 21, 2025
ZCC Pause and Resume API not working with Active Engagements API and Webhooks recording , api , contact_center	8	186	January 21, 2025
Not getting Engagement details in Zoom App & App closed between calls Zoom Apps contact_center	5	374	January 16, 2025
Zoom Contact Center API error when updating Skills and Queues Contact Center api , contact_center	3	59	December 26, 2024
Getting Custom Properties in webhook Contact Center webhooks , contact_center	0	60	October 17, 2024
Dev User & App setup for Contact Center API use API and Webhooks api , contact_center	2	125	November 19, 2024