Topics tagged contact

Topic	Replies	Views	Activity
Help Needed: Accessing Zoom Transcript in Apex API and Webhooks api , contact_center	3	43	August 29, 2025
Automatically forward specific messages received in a Telegram bot to a Zoom queue Contact Center contact_center	2	122	August 7, 2025
API disposition added Event Triggering multiple times API and Webhooks webhooks , api , contact_center	0	23	August 5, 2025
How to get email engagement details by API and WebHook Contact Center contact_center	9	152	June 27, 2025
Contact Center SDK Events not working Contact Center contact_center	1	60	June 20, 2025
How to Add Contacts via API for Zoom Phone? Also, Contact Center API Access? Contact Center api , contact_center	1	44	June 18, 2025
Customizable, dynamic screenpop to agent Feature Requests contact_center	0	25	June 5, 2025
Is contact center list engagements API really on the medium rate limit? API and Webhooks contact_center	0	46	April 17, 2025
Feature Request - Zoom CC Webhook API - Add engagement Conference events Feature Requests webhooks , api , contact_center	1	44	March 21, 2025
Get Engagements Endpoint does not return all variables API and Webhooks api , contact_center	5	106	March 17, 2025
Can someone file a bug for contact_center/engagements/{engagement_id}/events Contact Center phone , recording , api , contact_center	3	68	March 15, 2025
Zoom Contact Center Web App Integration API and Webhooks api , contact_center	0	54	March 12, 2025
How can I enable the Quality Management scopes? API and Webhooks contact_center	1	32	January 21, 2025
ZCC Pause and Resume API not working with Active Engagements API and Webhooks recording , api , contact_center	9	107	January 21, 2025
Not getting Engagement details in Zoom App & App closed between calls Zoom Apps contact_center	5	314	January 16, 2025
Zoom Contact Center API error when updating Skills and Queues Contact Center api , contact_center	3	40	December 26, 2024
Getting Custom Properties in webhook Contact Center webhooks , contact_center	0	35	October 17, 2024
Dev User & App setup for Contact Center API use API and Webhooks api , contact_center	2	83	November 19, 2024
Contact Center - Get engagement summary via API? API and Webhooks contact_center	0	53	November 14, 2024
Pass parameters via Zoom Chat to Contact Center API and Webhooks contact_center	0	33	November 13, 2024
Zoom advanced app heroku deployment Zoom Apps contact_center	4	178	August 9, 2024
Zoom API Invalid Access Token Behavior Change Authentication api , contact_center	2	60	August 6, 2024
Contact_center.voicemail_transcript_completed Does not Provide a Useable Transcript URL API and Webhooks webhooks , contact_center	1	104	July 5, 2025
Real-Time Transcription for Zoom Phone/Contact Center Feature Requests phone , recording , api , sdk , contact_center	0	527	June 24, 2024
Zoom app not rendering in certain contact center queues Zoom Apps contact_center	0	88	May 30, 2024
Zoom App Resize in Contact Center triggers rerender Zoom Apps contact_center	0	76	May 30, 2024
How to find a list of possible event_types for an engagement event in the contact center API? API and Webhooks api , contact_center	1	217	March 8, 2025
List Historical detail reports not showing info API and Webhooks api , contact_center	8	438	February 27, 2024
Incorrect user_id in contact_center.engagement_user_ended event API and Webhooks api , contact_center	2	418	February 18, 2025
List variable_logs limited to 10000 records API and Webhooks api , contact_center	1	252	February 18, 2025