Topics tagged contact

Topic	Replies	Views	Activity
Zoom App for Contact Center - Open before taking calls Zoom Apps contact_center	0	14	December 8, 2025
Granular Queue Membership Permission in Zoom Contact Center Feature Requests contact_center	0	8	December 5, 2025
Contact Center outbound campaign error API and Webhooks api , contact_center	2	12	October 17, 2025
GET /v2/contact_center_inboxes/{inboxId}/messages type mismatch Contact Center api , contact_center	0	22	October 15, 2025
API call for Opt-in / Opt-out history Feature Requests contact_center	4	659	October 15, 2025
Help Needed: Accessing Zoom Transcript in Apex API and Webhooks api , contact_center	3	52	August 29, 2025
Automatically forward specific messages received in a Telegram bot to a Zoom queue Contact Center contact_center	2	144	August 7, 2025
API disposition added Event Triggering multiple times API and Webhooks webhooks , api , contact_center	0	24	August 5, 2025
How to get email engagement details by API and WebHook Contact Center contact_center	9	164	June 27, 2025
Contact Center SDK Events not working Contact Center contact_center	1	82	June 20, 2025
How to Add Contacts via API for Zoom Phone? Also, Contact Center API Access? Contact Center api , contact_center	1	56	June 18, 2025
Customizable, dynamic screenpop to agent Feature Requests contact_center	0	36	June 5, 2025
Is contact center list engagements API really on the medium rate limit? API and Webhooks contact_center	0	50	April 17, 2025
Feature Request - Zoom CC Webhook API - Add engagement Conference events Feature Requests webhooks , api , contact_center	1	45	March 21, 2025
Get Engagements Endpoint does not return all variables API and Webhooks api , contact_center	5	127	March 17, 2025
Can someone file a bug for contact_center/engagements/{engagement_id}/events Contact Center phone , recording , api , contact_center	3	78	March 15, 2025
Zoom Contact Center Web App Integration API and Webhooks api , contact_center	0	63	March 12, 2025
How can I enable the Quality Management scopes? API and Webhooks contact_center	1	42	January 21, 2025
ZCC Pause and Resume API not working with Active Engagements API and Webhooks recording , api , contact_center	9	117	January 21, 2025
Not getting Engagement details in Zoom App & App closed between calls Zoom Apps contact_center	5	330	January 16, 2025
Zoom Contact Center API error when updating Skills and Queues Contact Center api , contact_center	3	42	December 26, 2024
Getting Custom Properties in webhook Contact Center webhooks , contact_center	0	36	October 17, 2024
Dev User & App setup for Contact Center API use API and Webhooks api , contact_center	3	87	November 23, 2025
Contact Center - Get engagement summary via API? API and Webhooks contact_center	1	70	November 18, 2025
Pass parameters via Zoom Chat to Contact Center API and Webhooks contact_center	1	43	November 17, 2025
Zoom advanced app heroku deployment Zoom Apps contact_center	4	186	August 9, 2024
Zoom API Invalid Access Token Behavior Change Authentication api , contact_center	2	62	August 6, 2024
Contact_center.voicemail_transcript_completed Does not Provide a Useable Transcript URL API and Webhooks webhooks , contact_center	1	121	July 5, 2025
Real-Time Transcription for Zoom Phone/Contact Center Feature Requests phone , recording , api , sdk , contact_center	0	567	June 24, 2024
Zoom app not rendering in certain contact center queues Zoom Apps contact_center	0	89	May 30, 2024