I would like to use an API call to identify if a user has “Receive Call Queue calls” enabled or disabled.
This would allow me to check that a minimum number of members in a call queue are enabled for taking calls and automate an alert if necessary.
I have searched the API documentation and tried some of the API calls using curl and JWT however I am unable to identify where the value for "“Receive Call Queue calls”, or similar, can be found.
Please help me find an API call that can find the users “Receive Call Queue calls” status.
If this feature is not available then I am happy to generate a feature request.
The Get Call Queue Details API provides call queue status however it does not show the status of call queue members.
This image may better show where the “Receive the calls from call queues” user setting presents itself in one of our call queues. This information does not appear to be available in the “Get Call Queue Details API”.