How to refresh token if refresh_token in incorrect after changing from account level app to user managed app

API and Webhooks
1

We are facing this same issue after changing from account level app to user managed app

2

Hi @GoZen ,

If you don’t have the refresh token, you will need to re-authenticate to get a new access token along with refresh token or generate a new access token and save the new refresh toke.

4

Hello, My app properly goes through described process Zoom Developer Platform, but in some point of time our refresh token expires before it reaches its TTL and we are getting invalid refresh token error. - ({“code”:124,“message”:“Access token is expired.”})
We are facing this issue while we changed from account level to user level app
can you resolve this issue

5

Hi @GoZen , the same guidance applies if you changed from account level to user level. You will need to re-auth and generate a new token. From there, please save your new refresh_token, which is valid for up to 90 days from the initial retrieval.