I can't create my video SDK app.

Even after contacting support via chat, they haven’t been able to tell me why I can’t create my video SDK app. I’m waiting for the necessary support and instructions to achieve this. I’ve created another app, such as a General App, but I understand that wouldn’t be the same as a video SDK.

@Jose_Renato

Thanks for sharing. You’re right — a General App isn’t the same as a Video SDK App, and it won’t give you access to the same features or APIs.

To help you out, here’s a step-by-step video guide on how to correctly create a Zoom Video SDK App:
:television: https://youtu.be/t8IAvgRjpV4?si=YPPOAkSb6iC40g8C

Please follow the instructions in the video carefully. If you still face any issues after that, feel free to get back to me with the exact error or screen you’re stuck on — happy to help!

Hi, despite having an SDK account that I can access via the Advanced >> Zoom CPaaS option, I can’t find the option to build the video SDK app. I only see the Build App option, and when I click it, I see the following three options: General App, Server to Server OAuth App, and Webhook Only App.