Missing Video SDK option in App Marketplace - Educational Project

Video SDK
1

I am a 3rd-year Computer Science student at Sami Shamoon College, currently developing my final project called “AttentionAI”. The project is an AI-driven platform for educators that monitors student engagement and attention levels during virtual sessions. To achieve this, I need to access raw video streams to run a custom CNN (Convolutional Neural Network) model for real-time analysis.

The issue: I am trying to create a Video SDK app in the Marketplace to start my development, but the “Video SDK” option is missing from my “Build App” dashboard. I only see “General App”, “Server-to-Server OAuth”, and “Webhook Only”.

Error?

No specific error code. The “Video SDK” card is simply missing from the “Choose your app type” screen in the App Marketplace.

Troubleshooting Routes

  1. I have searched the forum and documentation regarding missing SDK options.

  2. I have tried logging in and out and clearing browser cache.

  3. I checked my account settings to see if there is an activation required, but couldn’t find a way to enable the Video SDK app type.

  4. I checked the Zoom sample apps on GitHub but I cannot proceed without the SDK credentials (Key/Secret).

How To Reproduce

Steps to reproduce the behavior:

  1. Log in to the Zoom App Marketplace.

  2. Click on Develop → Build App.

  3. View the available app types.

  4. Result: The “Video SDK” app type is not listed among the options.

2

@user174 video sdk is a different product from meeting, you can sign up for a video sdk account here

3

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