I'm getting “Signature invalid.” or “The signature has expired.” errors

Client Web SDK
#1

Description
I am getting an error. I am import your test “zoom-sdk-web-1.9.0.zip” in Asp.NET MVC. I try signature genereated by Serverside and “ZoomMtg.generateSignature”.

Error
When I use “ZoomMtg.generateSignature” I get “Signature invalid.”
When I use “https://marketplace.zoom.us/docs/sdk/native-sdks/web/build/signature” site C# part I get “Signature invalid.”
When I use same marketplace site C# part and I changed
(ToTimestamp(DateTime.UtcNow.ToUniversalTime()) - 30000).ToString();
to
(ToTimestamp(DateTime.Now) - 30000).ToString();
I get “The signature has expired.”

Which Client Web SDK version?
Web SDK 1.9.0

Screenshots

zoom hata
zoom hata1437×525 18.6 KB

Device (please complete the following information):

  • Browser: Chrome, Opera, Mozilla Firefox
  • Browser Version: Chrome 88.0.4324.146 (Official Build) (64 bit)
    Opera 74.0.3911.154
    Mozilla Firefox 85.0.2 (64 bit)
#2

Hey @yunusemrekazann,

Thank you for reaching out to the Zoom Developer Forum. Please provide the signature that you’re using when this happens and I’ll investigate this further.

Thanks,
Max

#3

Hey @MaxM ,

Thank you for answer.

When I use “ZoomMtg.generateSignature” I get “Signature invalid.”
Signature = “eU9Ma1NEc1N3MEdxVkVpWm5YQmVDYWNxU1JkdTl0TEJCVGJrLjk0MDIyMjEwNjAzLjE2MTQxNTAyOTg3NzcuMC4ra1NyWDBGY3cvZnQvVlFKUStWOVhZSy9WREZ0V0dIejFIazJjbnJyejUwPQ”

When I use “https://marketplace.zoom.us/docs/sdk/native-sdks/web/build/signature” site C# part I get “Signature invalid.”
Signature = “eU9Ma1NEc1N3MEdxVkVpWm5YQmVDYWNxU1JkdTl0TEJCVGJrLjk0MDIyMjEwNjAzLjE2MTQxNTA0OTY2MjkuMC4rZHhkQlVldjFhVXZ0UnF2aSs2S28yM2NmWDVzTkU4WHZPaU9IWk5rNFJzPQ”

When I use same marketplace site C# part and I changed
(ToTimestamp(DateTime.UtcNow.ToUniversalTime()) - 30000).ToString();
to
(ToTimestamp(DateTime.Now) - 30000).ToString();
I get “The signature has expired.”
Signature = “eU9Ma1NEc1N3MEdxVkVpWm5YQmVDYWNxU1JkdTl0TEJCVGJrLjk0MDIyMjEwNjAzLjE2MTQxNjEwNDAyMDkuMC5BMDFvSXhwOHBta0lXSXZ2QUt6aFprOWJ2Y3JoRVJ4VWM1TCtHbUtOdENJPQ”

Thanks,
Yunus Emre KAZAN

#4

Hey @yunusemrekazann,

Thank you for providing additional information. It looks like you are using your SDK Key and Secret in order to generate these signatures. Please use the API Key and Secret from a JWT app instead:

image
image1220×383 27.5 KB

Also, using the Web SDK will require a Pro Plan or higher.

Make sure that you are using UTC in order to generate the timestamp as any other timezone could conflict with the timezone used by our servers.

I hope that helps! Let me know if you have any questions.

Thanks,
Max