I'm not receiving participant_user_id when a call List meeting participants endpoint

API and Webhooks Meetings
1

API Endpoint(s)
List meeting participants endpoint

Description
I’m not receiving the participant_user_id field in participants array when I call GET /metrics/meetings/:meetingId/participants.

Let me give you an example:

Before yesterday (2023-02-27) that We found this problem, the result of the list meeting participants endpoint was something like that:

{
    "page_count":1,
    "page_size":300,
    "total_records":32,
    "next_page_token":"",
    "participants":[
       {
          "id":"lJOpz8HaT3yAU4BBXfgezg",
          "user_id":"16778240",
          "participant_user_id":"lJOpz8HaT3yAU4BBXfgezg",
          "user_name":"Username1"
       },
       {
          "id":"qt9JboWLTESh-J3tF5nUTA",
          "user_id":"16783360",
          "participant_user_id":"qt9JboWLTESh-J3tF5nUTA"
       }
    ]
}

but now the result is like that:

{
    "page_count":1,
    "page_size":300,
    "total_records":32,
    "next_page_token":"",
    "participants":[
       {
          "id":"",
          "user_id":"16778240",
          "user_name":"Username1"
       },
       {
          "id":"",
          "user_id":"16783360"
       }
    ]
}

So, the field participant_user_id is missing from the response and the id is always empty.

  • All the users that joined the meeting was logged into Zoom. This is important, because the participant_user_id is just filled if the user are logged into Zoom.
  • I found this topic that are very similar to my issue, but in their case, the problem is about the webhooks
  • Only the participants are internal users in my organization account have the participant_user_id field with a value.

So, if you can help me, I really appreciate. Thank you

5 Likes
2

Hi @jean.vasconcelos
Thanks for reaching out to the Zoom Developer Forum!
We are currently investigating this issue, it appears this was a change on our end to fix some bugs we had in some endpoints, learn more about it here:

I will come back to you with any updates about this
Best,
Elisa

2 Likes
3

Hello @elisa.zoom ,

I know Zoom team are handling this issue, but while It’s not fixed I’d like to know:

  1. Is there a timeframe for the issue to be resolved?
  2. Can I talk to someone to help me to understand if it is possible to implement another solution that skips the endpoint that presents the problem?

Thank you

1 Like