I am not a developer but still can't connect to Zoom meeting due to "Joining meeting timeout." message. What to do?

Meeting SDK Web
1

Hello,

I could connect on a Zoom meeting withtout any issue last Wednesday, but today I can’t connect any longer from my web browsers. I have tried several web browsers (Microsoft Edge, Mozilla Firefox, Google Chrome). I am not a developer but I am still stuck as a user.

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What should I do to be able to join Zoom meeting from my web browser again?

1 Like
2

Same problem here! We have an API integration for the webinars - the users are able to register successfully but when they try to enter in the webinars itself, this error appears.
But if I send the webinar link meeting directly to the user, he can access.

Anyone with this error?

3

Hey @simao.figueiredo , @au.go ,

Can you please check the browser console for any errors? :slight_smile:

In the meantime, we are investigating this issue:

Thanks,
Tommy

4

Hi @tommy,

Thanks for your help! 0 errors in the browser console and the error is still happening.
wait for your feedback if possible

Thanks,
Simão Figueiredo

5

Hey @simao.figueiredo ,

This issue should now be fixed. Please let us know if you continue to have trouble. :slight_smile:

Thanks,
Tommy

7

hey @tommy,

Solved!
Thanks for your help!

Regards,
Simão Figueiredo

1 Like
8

You are welcome! :slight_smile:

-Tommy

9

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