In-meeting chat message received webhook not firing for user-managed app

API and Webhooks
1

Hello!

I’m trying to get chat messages alongside the RTMS transcript utterances but I can’t seem to get Zoom to send them to me.

Here is the situation:

  • App type: User-managed app
  • Event selected: In-meeting chat message received
  • Scope: meeting:read:meeting_chat
  • Endpoint validates successfully
  • RTMS webhooks and transcript data arrive
  • No chat webhook request appears in server logs

Based on some previous topics here, it looks like DLP / meeting.chat_message_sent needs account or app enablement.

How do I get that?

Thanks!

-Chris

2

@chrizbo chat message for RTMS is in the roadmap, and coming soon. This does not require DLP to work.

For the other event notification for meeting chat messages, DLP must be turned on for it to work.