Inbound call log - Zoom phone

API and Webhooks
1

Description
I am working on integrating Zoom phone with our custom-built CRM system. We want to record user call logs for both inbound and outbound calls in our CRM.

For outbound calls I was able to receive a notification using ‘phone.caller_call_log_completed’ webhook event.
How can I receive call log notifications for inbound calls?

2

Hi @haseeb.saeed

We support two different webhook types:

phone.caller_call_log_completed

phone.callee_call_log_completed

Can you try both ?

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