Integration issue

Video SDK Twilio Migration
1

Hi supporters!
When migration from Twillio to Zoom, I faced an issue: On first call, everything is OK but on second call and then user can press button on/off micro, camera not reflect anything on UI.
Here are video and log (same behavior)
https://drive.google.com/drive/folders/1JtuaemRYAsKFk2vOx8H6pRgRFb9ht4u7?usp=sharing

I think there are some conflict between Zoom Video SDK and our frameworks. Can you check log and give me some advices.
Thanks!

2

Hi @max.tran,

To make sure I understand your issue correctly, are you saying that there’s no reflected UI update to show a change in the microphone status (on/off)?

Thanks,
Rehema

3

Hi @rehema.zoom
Yes. I checked with VideoSDKUIToolkit and faced the same issue. Then I found that issue happens when using SDK from 1.8.5 to 1.11.2 from 2nd attempt joining session. I reported another issue here