Invalid client_id: NAHy6vDXQyalMVmAwqPilw (4,700)

Using this template helps us debug your issues more effectively :slight_smile:

Description
postman / zoom website app is returning Invalid client_id: (4,700). the best example of this is using “Send a Test Request” from the zoom help pages and located in the recreation steps below.

Error
The full error message or issue you are running into.
Invalid client_id: (4,700)

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT app type

Which Endpoint/s?
as an example, /v2/users/{userId}/webinars
but this does not seem limited to that endpoint

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. marketplace.zoom.us/docs/api-reference/zoom-api/webinars/webinars
  2. scroll to bottom of the page, click ‘request access token’
  3. leave default settings, input API key and API secret shown in the attached into the client id and client secret fields.
  4. click ‘generate access token’. note the page redirects to where the error “Invalid client_id: (4,700)” is shown.

Screenshots (If applicable)
If applicable, add screenshots to help explain your problem.

Additional context
Add any other context about the problem here.
“Sorry, new users can only put one embedded media item in a post.” – zoom

Hi @cpbarry80,

Thanks for reaching out about this.

Most commonly, this error means that the Client ID you’re passing in your Authorization header in your request to our OAuth endpoint either doesn’t match the app you’re using, or is missing.

Can you confirm that the Client ID you’re passing in your Authorization header matches your OAuth App? If you’re working with an app you intend to publish at some point, ensure you’re installing using the same credentials as what you’re passing in your OAuth request headers (dev vs production).

Let me know if this helps,
Will

Hey @cpbarry80 ,

This is a bug we are working to fix.

The current work around is to create a new OAuth app and it should work. :slight_smile: (ZOOM-268107)

Thanks,
Tommy