Hello @taro it looks like there is a problem with the url, its not working on and I think that is the reason the redirect is not working this is what happens when I navigate to the page provided as the production redirect. Please fix the issues with the page and I am sure that will resolve the redirect, if it doesn’t please let me know here.
Thank you for confirmation.
But I’m sorry. The server with that URL was down for maintenance at midnight in Japan time.
It’s working now.
And the problem keeps reproducing.
Hello @taro from our records it looks like https://www.meetus.jp was removed from the whitelist on May 11th. So we can we try removing the url from the allow list and submit an UPDATE request I will approve it then right after that submit the UPDATE request and add the domain to the allow list and i will approve it and lets see if that resolves the issue. Unfortunately any change in Production related environments will require approval of an UPDATE request.
thank you. I was able to get the authorization code at https://www.meetus.jp/.
but very sorry.
There was a mistake in the allow list setting. I added the following URL (https://www.meetus.jp),I didn’t need the trailing slash.
so could you please approve it again?
Hello @jenniferb can you confirm the issue is still not working. I just tried it using my test account for these situations and it does work. Please be aware the dev redirect url can only be accessed by zoom users on the same account any external zoom accounts will receive an error.