Invalid signature err

Meeting SDK Web
1

The previous week i was using my zoom sdk app normally without having any bugs and without having any issues now it says to me

  1. errorCode: 3712
  2. errorMessage: “Signature is invalid.”
  3. method: “join”
  4. result: “Invalid signature.”
  5. status: false
    version: 2.6.0
    i have checked credintials so many times this is my signature
    eyJhbGciO[REDACTED]UsIv3-4RkO-0lQ
2 
{
  "alg":"HS256",
  "typ":"JWT"
}
{
  "sdkKey":   "37Hm4tqH3hivbcic7trVNwgqhSGe....",
  "mn":       "8703113....",
  "role":     1,
  "iat":      1662728120,   // Friday, 9 September 2022 12:55:20
  "exp":      1662735320,   // Friday, 9 September 2022 14:55:20
  "appKey":   "37Hm4tqH3hivbcic7trVNwgqhSGe....",
  "tokenExp": 1662735320    // Friday, 9 September 2022 14:55:20
}

your token looks good

update to 2.7.0, create a new simple test meeting

  • Registration NOT required
  • a simple Passcode
  • no waiting room
  • Options: Allow participants to join anytime

enter meeting with “role = 0” (as attendee)

what happens?

Jürgen

3

@j.schoenemeyer thanks for helping @elmolcenter with this! We are not supposed to share tokens on the forum so I’m redacting that info.

4

still the same bug nothing still tilling me signature is invalid

5

then you have to check if your sdk app (or your zoom account) is broken

I would check it with the example app on github (-> CDN version)

If you get the same error, recreate the Meeting SDK app

if this don’t help create a new free zoom account, create a Meeting SDK app and test
(hint: you can use this app to get token for your original account meeting - tested with “role=0”)

6

Hi @elmolcenter,

Were you able to get the same error with using the Web SDK sample app from github?

7

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